Warranty

Computer & Printer Warranty

All our computer systems and printers are covered by various warranties.

 

Our business class computers carry a FULL 3 YEAR WARRANTY that covers all computer hardware. This applies to all components, fans, parts, LCD panels and etc. unless included on the list of exceptions below. These are all high quality, commercial grade computer systems and parts. Our business class servers ( true server chassis ) are also covered under this warranty. Rarely is this grade of computers found in the mass retailer market or in the mail order market.

 

Our consumer class computers carry a FULL ONE YEAR WARRANTY that covers all computer hardware. This applies to all components, fans, parts, LCD panels and etc. unless included on the list of exceptions below. These are all standard quality and grade computer systems. Traditionally, these grade computers can be found in the mass retailer market or in the mail order market.

 

Our refurbished computers ( desktops and laptops ) and printers carry a 90 DAY WARRANTY that covers all mechanical hardware. This applies to all components, parts, LCD panels and etc. unless included on the list of exceptions below. These are all standard quality and grade computer systems and parts and compare well with both our consumer and business class computers. These computers can be found in the mass retailer market, in the mail order market or in commercial applications.

 

Our printers carry their own warranty based on the manufactures warranty. As a general rule, they all carry a standard one year warranty. However, many consumer grade printers only have a 90 day warranty. Most of the higher end printers carry up to a one year warranty. Again, all is based on the individual manufacture and printer selected. All warranty information can be seen from the various printer web sites.

 

Exceptions: On our business class computers and servers, all external items ( keyboard, mouse, etc. ) only have a one year warranty. Tape drives installed in our business class computers and servers have a one year warranty. Our refurbished ink jet printers are only covered for 30 days and the ink cartridges are all sold as is.

 

Data is not covered by MCT in any shape form or fashion. Data recovery is NOT a warranty covered item.

 

Software is not covered under warranty by MCT.

 

Memory sold over the counter and not installed by MCT is sold without warranty and can not be returned under any condition ( free install services are offered by MCT ).